Once you have created the standard by which your phone should be answered,...
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So it’s time to take a hard look at your closing ratio. You should...
What you never want to do, even if it’s true, is to pick up...
The very reason why you want to improve your current phone procedures is...
I’m sure that you have heard that if you smile while answering or speaking...
You never want to give false hope or set up false expectations. In...
We live in a dog-eat-dog world and you have got to be continuously...
Once you have successfully taken out one wall at a time, the customer...
Now back to the walk-around. Once you have completed the climbing under the...