Once you have created the standard by which your phone should be answered,...
attitude, auto industry, bottom line, check yourself, collision repair, company growth, evaluating, new concepts, Open learning experience, pdr technician, PDR Technology, phone etiquette, recording calls, technology, Training, YouTube
So it’s time to take a hard look at your closing ratio. You should...
attitude, auto industry, bottom line, check yourself, collision repair, company growth, evaluating, new concepts, Open learning experience, pdr technician, PDR Technology, phone etiquette, recording calls, technology, Training, YouTube
What you never want to do, even if it’s true, is to pick up...
attitude, auto industry, bottom line, check yourself, collision repair, company growth, evaluating, new concepts, Open learning experience, pdr technician, PDR Technology, phone etiquette, recording calls, technology, Training, YouTube
The very reason why you want to improve your current phone procedures is...
attitude, auto industry, bottom line, check yourself, collision repair, company growth, evaluating, new concepts, Open learning experience, pdr technician, PDR Technology, phone etiquette, recording calls, technology, Training, YouTube
I’m sure that you have heard that if you smile while answering or speaking...
average service, bottom line, business success, Collision Repair Industry, consistency, customer needs, customer service, Insurance Agents, marketing strategy, PDR Marketing, PDR Technicians, PDR Technology, wow service
You never want to give false hope or set up false expectations. In...
average service, bottom line, business success, Collision Repair Industry, consistency, customer needs, customer service, Insurance Agents, marketing strategy, PDR Marketing, PDR Technicians, PDR Technology, wow service
We live in a dog-eat-dog world and you have got to be continuously...
average service, bottom line, business success, Collision Repair Industry, consistency, customer needs, customer service, Insurance Agents, marketing strategy, PDR Marketing, PDR Technicians, PDR Technology, wow service
Once you have successfully taken out one wall at a time, the customer...
average service, bottom line, business success, Collision Repair Industry, consistency, customer needs, customer service, Insurance Agents, marketing strategy, PDR Marketing, PDR Technicians, PDR Technology, wow service
Now back to the walk-around. Once you have completed the climbing under the...
average service, bottom line, business success, Collision Repair Industry, consistency, customer needs, customer service, Insurance Agents, marketing strategy, PDR Marketing, PDR Technicians, PDR Technology, wow service
I think this could be a fun way to update them and a...