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Customer Service Is King Part IV

  You can either design one yourself or look online for any templates that match your needs. Make sure not to make the mistake of interjecting your opinions during this process. Acting like you know what they’re talking about or giving examples of other customer’s experiences will alienate your customer. They want to feel like

Customer Service Is King Part III

  Fourth, you must be empathetic to their situation-Expressing true concern for what the customer has gone through shows them that you care more about their wellbeing than you do the dollar sign that their business represents. Each time a post-accident person shares the experience, the closer they get to healing from it. If they

Customer Service Is King Part II

  Let\’s say that the customer has submitted a quote request form on your website. They have filled out all of the information and even left a comment explaining their personal situation. Of course you want to respond immediately by email or phone call. Once you do either, your tone needs to be somewhere between

Customer Service Is King Part I

The very moment you hear from a potential customer, your polished customer service routine should kick into gear. Your customer will develop their first impression based on your response time and your attitude. The most important decision made is whether they are going to work with you or someone else who is more customer service based. This

Windshield Repair: Sticks and Stones Will Pad Your Pockets

Take a look around, depending where you live, you will see windshields everywhere that have cracked windshields. This is a serious infraction for the drivers that choose to drive their cars with this type of damage. Not only will they have to pay their ticket, but they will have to immediately resolve the issue whether

Geico Insurance: Yes, They Refer Their Clients To PDR Technology

Geico is yet another insurance company that stands behind Paintless Dent Repair. As a PDR Technician it\’s going to be important that you know which insurance companies are going to pay for PDR Technology. Here at \”Paintless Dent School\” we\’re keeping an eye out for you. Here\’s what Geico said: PDR is essentially the removal

WordPress: It\’s Time To Write Your First Post

This will be where you will have the opportunity to create content, add text, images, video, and even audio files. You can also set your posts on a schedule so if you take a Sunday lets say, and write several posts at one time, you would be able to drip the posts to your readers

What To Do With Your Down Days

Everyone and every business has down days. This is, for the most part, unavoidable. Obviously if you were working your leads then this should not happen very often. But if it does, here are some ideas that can make you feel better about having a down day: 1.  Create a \’To Do List\’ – You

How To Make Your Business A Successful One

The first possibility should be painfully obvious; you need customers. In the PDR trade, a lot of your customers may be one stop fixes and generating more business from this client can prove to be difficult. They may only need one fix, so how can you turn this into a goldmine? Simple, word of mouth.

Success Is Not For Losers: What You Need Know To Be Successful

Success comes to those that put in the hard work and are willing to sacrifice almost anything to reach their goals. When you have a start-up business, many will get lost in things such as the numbers, spreadsheets and more that you think defines you and your business. In the meantime, the focus for delivering

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