School Articles
Once you have created the standard by which your phone should be answered, it becomes much easier to be professional on these calls. It becomes second nature. If you find that your closes are slowing down again, reevaluate your calls again. You can find many phone trainings on YouTube that will give you an
So it’s time to take a hard look at your closing ratio. You should have a 70% closing ration which means that you need to be converting at least seven out of ten calls into jobs. How do you do that? Really take note of your actions and words. Evaluate how you sounded on each
What you never want to do, even if it’s true, is to pick up the phone in a manner that makes the potential customer feel like they have disrupted your day. We touched on this but I want to make sure that you understand that answering the phone with a huge breath taken in means
The very reason why you want to improve your current phone procedures is because it’s critical to the growth of your business. For you, a PDR technician, each phone call is your lifeline, if you blow it then you also blow paying your house payment or eating. It’s just that simple. Keeping track of
I’m sure that you have heard that if you smile while answering or speaking on the phone, the customer can tell. Really, it’s about your attitude. Smiling makes it almost impossible to be grumpy when answering the phone and yet, most business is lost due to how the phone is answered. While this should be
So what kind of money can you make? With your new found skills affording you the opportunity to work with aluminum, the similarities between the new F-150 and the Alumacraft boats, you will be able to work on both. But just using the Alumacraft as our point and example, you could make anywhere from $6,000
Trailer repair shops are overwhelmed with horse and cattle trailers and are booking two to three weeks out. Knowing the type of aluminum and what gauge will help you when buying the correct wire for the repair and do a good job. Usually, the job itself will take less than an hour when it comes
So How Do You Work With Boats, RVs and Trailers? Many of the boat repairs are very similar to the plastic repair procedures that are currently used. You work on a bigger scale of course and for the most part have to really be sure that you can even do the job. Meaning can you
You will need and be required to know the procedures to work with all types of materials such as plastics, carbon fiber and metals such as ultra-high strength steels, aluminum and magnesium. You and body shops will have to be able to provide these skills if you intend to survive in this industry. The good
Whether you are ready or not, changes are coming. Our first instinct is to rebuff change and pretend that it isn\’t happening or at the very least will go away, but this is just not the case. If you are in the repair industry then you must know that change is inevitable. In this industry