School Articles
In the automotive industry, the Paint Protection Film (PPF) market has witnessed a remarkable surge, with substantial growth in both size and business opportunities. This article explores the factors contributing to the booming success of the PPF market and highlights its significance within the automotive sector. Increasing Demand for Vehicle Protection The escalating demand for
Hailstorms are a frequent occurrence in many regions, causing significant damage to vehicles with their quarter to golf-ball-sized dents on every panel. Recognizing the effectiveness of Paintless Dent Repair (PDR), insurance companies worldwide have embraced it as the “Preferred Method” for hail damage repair. At The Ding King, we offer specialized hands-on Hail Repair Training
Once you have created the standard by which your phone should be answered, it becomes much easier to be professional on these calls. It becomes second nature. If you find that your closes are slowing down again, reevaluate your calls again. You can find many phone trainings on YouTube that will give you an idea
Once you have created the standard by which your phone should be answered, it becomes much easier to be professional on these calls. It becomes second nature. If you find that your closes are slowing down again, reevaluate your calls again. You can find many phone trainings on YouTube that will give you an
So it’s time to take a hard look at your closing ratio. You should have a 70% closing ration which means that you need to be converting at least seven out of ten calls into jobs. How do you do that? Really take note of your actions and words. Evaluate how you sounded on each
What you never want to do, even if it’s true, is to pick up the phone in a manner that makes the potential customer feel like they have disrupted your day. We touched on this but I want to make sure that you understand that answering the phone with a huge breath taken in means
The very reason why you want to improve your current phone procedures is because it’s critical to the growth of your business. For you, a PDR technician, each phone call is your lifeline, if you blow it then you also blow paying your house payment or eating. It’s just that simple. Keeping track of
I’m sure that you have heard that if you smile while answering or speaking on the phone, the customer can tell. Really, it’s about your attitude. Smiling makes it almost impossible to be grumpy when answering the phone and yet, most business is lost due to how the phone is answered. While this should be
You never want to give false hope or set up false expectations. In most cases, the repairs you do will be done within a couple to three hours. It\’s not as if you are a body shop where you are able to put the car in a locked yard overnight. Any job that requires
We live in a dog-eat-dog world and you have got to be continuously cognizant of how you conduct your business. Once you have completed your walk around with the client, you need to get a signature and even initials after each paragraph to ensure that everything is completely understood. You certainly don\’t want to