School Articles
Once you have created the standard by which your phone should be answered, it becomes much easier to be professional on these calls. It becomes second nature. If you find that your closes are slowing down again, reevaluate your calls again. You can find many phone trainings on YouTube that will give you an
So it’s time to take a hard look at your closing ratio. You should have a 70% closing ration which means that you need to be converting at least seven out of ten calls into jobs. How do you do that? Really take note of your actions and words. Evaluate how you sounded on each
What you never want to do, even if it’s true, is to pick up the phone in a manner that makes the potential customer feel like they have disrupted your day. We touched on this but I want to make sure that you understand that answering the phone with a huge breath taken in means
The very reason why you want to improve your current phone procedures is because it’s critical to the growth of your business. For you, a PDR technician, each phone call is your lifeline, if you blow it then you also blow paying your house payment or eating. It’s just that simple. Keeping track of
I’m sure that you have heard that if you smile while answering or speaking on the phone, the customer can tell. Really, it’s about your attitude. Smiling makes it almost impossible to be grumpy when answering the phone and yet, most business is lost due to how the phone is answered. While this should be
Finally, the final Rules of the school that apply to you the student. 13. Solicitation which reflects unfavorably upon the school and/or its students. 14. Vandalism of school property-Okay, hold up your hand if you\’re an adult. You are in a professional school environment and expected to act like an adult. You are neither in
New students listen up! If you didn\’t read or understand these rules before, this might be a good time to revisit them. We live in an age where respect and courtesy are no longer an option. Those born from the 80\’s and later were raised in an era where the parents were determined not to
What is the Ugly Truth? Well it’s unfortunate but as recorded with the National Safety Council, one in every eight drivers will be involved in a motor vehicle accident this year. That’s a whole lot of accidents and a whole lot of people needing your help and expertise. It’s unfortunate that it appears that there
One of the first things that you need to wrap your head around is that body shops are not your enemy. In fact, if treated correctly and with respect, they could be your friends. Traditional auto body shops definitely serve their purpose and certainly you could name a few that you think are excellent ones.
Providing a process for your customer’s to follow is one of the smartest things you can do to make their journey through a hard time easier. Following is a standard process that will hopefully give you some ideas on what you could do with your site as it applies to Hailstorms: Make a Claim with