Providing a process for your customer’s to follow is one of the smartest things you can do to make their journey through a hard time easier. Following is a standard process that will hopefully give you some ideas on what you could do with your site as it applies to Hailstorms:
- Make a Claim with your Insurance Company.
The first step you should take after your vehicle has been damaged in a hailstorm should be to contact your insurance claims hotline to start the claims process. Many car owners are hesitant to contact their insurance company and file a claim because they think their insurance premiums will be raised. This is not true, when in fact – hail damage is covered under your comprehensive coverage because it is considered an “Act of Nature” or “Act of God”. If you need any help with filing your claim or have any questions, we’re happy to help.
- Claims Adjuster Will Inspect your Vehicle.
When the adjuster comes to inspect the hail damage on your vehicle, have your car parked in the shade or inside a garage. Bright sunlight can obscure dents resulting in an inaccurate assessment of the damage. The adjuster will write the estimate for the Paintless Dent Removal method (PDR) which is a recognized standard, the traditional method or a combination of the two.
- We Schedule your Vehicle for Repair.
Call us at Phone # or you can create a page on your website that the client can send in a request for repair. You will then go on to say: We will come to your home or office, whatever is the most convenient for you. We’ll come to inspect your vehicle and answer any questions you might have. We will review the estimate your insurance company provided you with and contact them directly if they have missed any damage.
- Check With Your Insurance Company For A Rental Car:
Hail damaged vehicles can usually be repaired quickly depending on the severity of damage. Since no painting is required, the Paintless Dent Removal process takes a fraction of the time in comparison to traditional methods. This depends on the extent of the damage of course. If you have rental car coverage on your insurance policy then certainly take advantage of it for a day. We stand behind every repair with a Lifetime Warranty. For as long as you own your vehicle, we will take care of it at no expense to you…guaranteed!