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How Are You Answering Your Potential Customer Calls? Part V

  Once you have created the standard by which your phone should be answered, it becomes much easier to be professional on these calls. It becomes second nature. If you find that your closes are slowing down again, reevaluate your calls again. You can find many phone trainings on YouTube that will give you an

How Are You Answering Your Potential Customer Calls? Part IV

So it’s time to take a hard look at your closing ratio. You should have a 70% closing ration which means that you need to be converting at least seven out of ten calls into jobs. How do you do that? Really take note of your actions and words. Evaluate how you sounded on each

How Are You Answering Your Potential Customer Calls? Part III

What you never want to do, even if it’s true, is to pick up the phone in a manner that makes the potential customer feel like they have disrupted your day. We touched on this but I want to make sure that you understand that answering the phone with a huge breath taken in means

How Are You Answering Your Potential Customer Calls? Part II

  The very reason why you want to improve your current phone procedures is because it’s critical to the growth of your business. For you, a PDR technician, each phone call is your lifeline, if you blow it then you also blow paying your house payment or eating. It’s just that simple. Keeping track of

How Are You Answering Your Potential Customer Calls? Part I

I’m sure that you have heard that if you smile while answering or speaking on the phone, the customer can tell. Really, it’s about your attitude. Smiling makes it almost impossible to be grumpy when answering the phone and yet, most business is lost due to how the phone is answered. While this should be

Ford Has An Aluminum Show And Tell About The 2015 F-150 Part III

  Ford Motor Company has taken their F-150 to a whole new level with their military grade aluminum alloy truck body and have offered up a much more efficient solution to how the body work is done.  It\’s becoming clear to the industry that a lot of  thought went into its design resulting in ease of

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